Info

Phone Hours 7 Days a week 8a.m.-9p.m. CST
Store Hours M-F 8-5 or by appointment

Velo Mine Inc.
301 W Madison St
Springfield IL 62702
USA
Shop Phone 217-679-2356
text 217-827-1173
email ben@velomine.com

 

Return Policy:

60 day money back on products that are not used. We pay return shipping if an item is damaged or not as described. If a customer changes their mind or ordered the wrong product by mistake, customer pays return shipping and original shipping we paid.  We will send a return label at a customer's request and deduct our cost of the label from the refund upon receiving the product in new condition. Generally a return label is the same cost as the original shipping cost.

International returns:

For international returns, the customer will need to create and pay for their own shipping label.  We will reimburse the customer for the label if we send an incorrect product or an item that is not as described or damaged.